Open Conference Systems, ICQQMEAS2009

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IMPLEMENTATION OF THE DELPHI METHOD IN THE CHOICE OF AN ERP SYSTEM
Helen Papacharalambous, Andreas P. Kakouris

Last modified: 2015-09-25

Abstract


The selection of a new ERP software package means a big commitment from organisations in terms of money and time as well as risks due to their complexity. Only a thorough and systematic selection of potential ERP implementation success factors can substantially increase the possibility that the selected ERP software and vendors will meet the trueneeds of the organisation. This article looks at the process of planning the selection of ERP systems, based on the weighting of preferences from ERP specialists. However, the main difficulty lies in the agreement among the specialists on the utility factor of the selection criteria. To overcome this difficulty, the Delphi method was used where fifteen ERP specialists participated in a two-round Delphi survey. The first round was used in order to obtain a set of exclusive criteria for the selection of procurement system; while the last round was used to identify a statistical significance consensus on the weighing of theutility factors

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